Privacy Policy

Dr. Craig A. Wilkes, Foot and Ankle Specialist (“Practice,” “we,” “us,” or “our”) operates [drwilkeswc.com] (the “Site”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or interact with our Site, located in Roseville, California.

By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Information You Provide to Us

• Contact and appointment forms: name, phone number, email address, mailing address, and any message content you submit.
• Communications: information you provide when you call, email, or otherwise contact our office through the Site.

Information Collected Automatically

• Usage data: IP address, browser type, device type, pages visited, time spent on pages, and referring URLs.
• Cookies and tracking technologies: small data files stored on your device to help the Site function and to understand how visitors use it (see Section 5).

Information We Do Not Collect Through the Website

This Site is not intended to be used to transmit protected health information (PHI), such as details about your medical condition, diagnosis, or treatment. Please do not submit sensitive medical information through general contact or appointment-request forms. Medical information shared during your care as a patient is governed by our HIPAA Notice of Privacy Practices, available at our office or upon request.

2. How We Use Your Information

We use the information we collect to:

• Respond to inquiries and schedule or manage appointment requests
• Communicate with you about our services
• Improve and maintain the functionality of our Site
• Analyze Site usage and trends
• Comply with legal obligations
• Protect against fraud, unauthorized access, or misuse of the Site

We do not sell your personal information.

3. How We Share Your Information

We may share information with:

• Service providers who perform services on our behalf (e.g., website hosting, appointment scheduling software, email services), under obligations to protect your information
• Legal authorities, when required by law, subpoena, or court order, or to protect the rights, property, or safety of the Practice, our patients, or others
• Successors, in connection with a merger, acquisition, or sale of practice assets

We do not share your information with third parties for their own marketing purposes without your consent.

4. Data Security

We use reasonable administrative, technical, and physical safeguards designed to protect information submitted through the Site. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

Our Site may use cookies and similar technologies (such as web analytics tools) to:

• Remember your preferences
• Understand how visitors use the Site
• Improve Site performance and content

You can set your browser to refuse cookies or alert you when cookies are being sent. Disabling cookies may affect the functionality of some parts of the Site.

If we use third-party analytics tools (e.g., Google Analytics), those providers may collect information about your use of the Site over time. [List specific tools used, e.g., “We use Google Analytics; you can learn more about Google’s privacy practices at policies.google.com/privacy.”]

6. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

7. Children’s Privacy

Our Site is not directed to children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

8. Your Choices and Rights

Depending on your location, you may have rights regarding your personal information, such as the right to:

• Request access to information we hold about you
• Request correction or deletion of your information
• Opt out of certain communications

To exercise these rights, contact us using the information below. [If the practice serves California residents and meets applicable thresholds, consider adding a CCPA/CPRA-specific disclosure section — consult an attorney to determine applicability.]

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by a revised “Effective Date” at the top of this page. We encourage you to review this policy periodically.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Dr. Craig A. Wilkes, Foot and Ankle Specialist

1650 Lead Hill Blvd. Suite 100
Roseville, CA 95661
Phone: 916.633.2260
Email: drwilkes@drwilkeswc.com